Last Updated: September 6, 2026
This Shipping & Delivery Policy explains how services, registrations, webinar access, online sessions, and other digital offerings provided by Deepti Khanna are delivered to customers and participants.
Important: We do not sell or ship physical products through this website. Therefore, physical shipping and courier delivery do not apply to our services.
Our offerings are primarily delivered online through digital platforms and electronic communication.
Our services may include online webinars, live masterclasses, communication training, coaching sessions, consultations, and other online learning experiences.
Where applicable, access details such as the session date, time, joining instructions, or meeting link may be provided through email, WhatsApp, SMS, or other communication channels used during the registration process.
For live online webinars or masterclasses, participants may receive the relevant joining information before the scheduled session.
The website may provide details such as the date, time, and online platform used for the session. Participants are responsible for checking their email, messages, and other communication channels for applicable joining information.
Where digital resources, documents, guides, recordings, or other online materials are included with a service, they may be delivered electronically through email, online platforms, download links, or other digital methods.
The availability and timing of digital materials may vary depending on the particular service or program purchased or registered for.
Online services are generally delivered according to the schedule communicated at the time of registration or purchase.
For live sessions, the service is delivered at the scheduled date and time specified for the relevant session.
For digital resources, access may be provided immediately or within a reasonable period after successful registration or payment, depending on the particular offering.
Participants are responsible for having a suitable device, internet connection, and compatible software or application required to access online services.
Where a service requires a specific platform, participants should ensure that they can access that platform before the scheduled session.
Although we make reasonable efforts to deliver online services as scheduled, technical issues, internet disruptions, platform outages, or circumstances beyond our reasonable control may occasionally affect service delivery.
If a scheduled online session is materially affected by such circumstances, we may provide an alternative arrangement, rescheduling option, or other appropriate solution where reasonably possible.
Customers and participants are responsible for providing accurate contact information during registration.
Please ensure that your email address and phone number are correct so that important registration and service-related communications can reach you.
If you are unable to attend a scheduled live session, access to a recording, rescheduling option, or other alternative may depend on the terms applicable to the specific service or program.
Please refer to the applicable Refund Policy for information regarding cancellations and refunds.
If you have any questions regarding the delivery or access of our online services, please contact us:
We may update this Shipping & Delivery Policy from time to time to reflect changes in our services, delivery methods, or operational practices.
Any updated version will be published on this page with a revised "Last Updated" date.